Getting Help

Feel like you want to talk, or need help? Know someone who needs help?

There are many organisations and services that can help if you want it. Some provide the opportunity to ask questions for experts to answer, or you can read other people’s enquiries and the responses online. Others give you unbiased, straight up facts about illicit drug use and its consequences or people to speak to if you need help getting out of the situation you find yourself in.

Help in your state

Alcohol and Drug Information Service (ADIS)

The Alcohol and Drug Information Centres are state and territory-based services that offer information, advice, referral, intake, assessment and support 24 hours a day. They offer services for individuals, their family and friends, general practitioners, other health professionals and business and community groups.

24-hour Alcohol and Drug Telephone Line : (02) 6207 9977

Drug and alcohol services in the ACT

Alcohol and Drug Information Service: (02) 9361 8000

1800 422 599 (rural)

Alcohol and Drug Information Service: 1800 131 350 (NT only)

Darwin (08) 8922 8399

Alice Springs (08) 8951 7580

Northern Territory Alcohol and Drugs - Resources

Alcohol and Drug Information Service: 1800 177 833 (24-hour, Queensland only)

Drug and alcohol services in Queensland

Alcohol and Drug Information Service: 1300 131 340 (SA only)

Interstate callers (08) 7087 1043

Drug and alcohol services in South Australia

24-hour Alcohol and Drug Information Service : 1800 811 994

Hobart (03) 9416 1818

Drug and alcohol services in Tasmania

1800 ICE ADVICE helpline 1800 423 238

Drug and alcohol services in Victoria

Alcohol and Drug Support Line : (08) 9442 5000 , 1800 198 024 (rural WA only)

Parent and Family Drug Support Line: (08) 9442 5050 , 1800 653 203 (rural WA only)

Meth Helpline: 1800 874 878

Working Away Drug and Alcohol Support Line: 1800 721 997

Drug and Alcohol office in Western Australia

Don't forget that if you use a mobile phone to call the numbers listed above you will be charged mobile rates.

Support services

It takes a lot for someone to admit they may have a problem with drugs, but it’s the first step to overcoming it. There are a number of places available to help young people and adults with drug-related issues or provide general information:

Counselling Online

Allows you to communicate with a professional counsellor about an alcohol or drug related concern using text interaction. This service is free for anyone seeking help with their own drug use or the drug use of a family member, relative or a friend. Counselling online is available 24 hours a day, 7 days a week across Australia.

Kids Help Line

Kids Help Line telephone, web and email counselling is available 24 hours a day, 7 days a week to children and young people aged 5–25.

Phone: 1800 55 1800

Reach Out

This website has information about drugs, where to seek help, how to help a friend, and many other youth related issues.


Headspace provides information and counselling services on mental health, but also issues such as alcohol and other drug use, physical health, sexual health and problems with education and employment. It’s for 12–25 year olds and has centres all around Australia.


Provides free, confidential telephone and web-based support and psychological services to young people between the ages of 12 and 25 years with, or at risk of developing, a mild to moderate mental illness.

Phone: 1800 650 890


Lifeline is a 24-hour phone and online counselling service designed to help anyone through all problems.

Phone: 13 11 14

Family Drug Support

For families and friends of people who use drugs or alcohol.

Phone: 1300 368 186

National Drug and Alcohol Service Directory

The National Drug and Alcohol Service Directory is an online directory that allows you to search for treatment and support services by State, Suburb, Distance, Drug of Concern, Age and Sex. The directory also allows you to search for services that are free of charge.

Facts about ice

Ice is highly addictive. Occasional use can quickly become a habit that that damages your physical and mental health and impacts the lives of those around you.

Find out more

Tips and Resources

Useful information and resources for young people, parents, students and teachers.The Ice Destroys Lives campaign evaluation research report can be found here.

Find out more about tips and resources

National Ice Taskforce

Improving the efforts of the federal, state and territory governments to combat the growing use of ice in our community.